HIV Care - Hope Case Management

INTENSIVE CASE MANAGEMENT

Hope Case Management provides extensive, well coordinated case management services to HIV/AIDS. Comprehensive case management includes case management services to family members and significant others who may have an impact on the lives of the identified client. In these programs, participants receive a full, comprehensive bio-psychosocial needs assessment, an extensive service plan, and coordinated linkage to all services required to help them and their families live healthy, productive lives.

Family members are included in the target population. For example, if a client's husband needs employment, the case management team will link the husband to local employment resources and follow the case until he is employed. If there is a teenager in the home who is abusing drugs, the case management team will link the teen to substance abuse treatment and follow him/her through the treatment process.

Hope Case Management is inspected regularly by the New York State AIDS Institute. The program has received excellent ratings.

Hope Case Management uses a team approach: a case manager, a case management technician, and a community follow-up worker team up to provide intensive services to up to 40 clients and their families. Eleven teams serve the South Bronx area. Three teams serve the Brooklyn and the Staten Island facilities. In addition to case management teams, CSW Assistant Directors and Program Directors, Quality Assurance Specialists, Case Records Specialists, Clerical Support Staff and Security Professionals make up the staff of this program. Hope Case Management and Family Connections currently serves 400 clients. Services are provided by culturally and linguistically appropriate staff in English and Spanish.

Bronx - Nicholas Iwu- 368 E. 148th St., 718-402-2719
Brooklyn – Malynda Jordan, 561 Court Street, 718-802-1111